Return Policy

1. Return Period

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

2. Address

To exercise the right to cancel, you must inform me, Top Secret Glimmer, of your decision to return the product(s) by a clear statement (e.g. a letter sent by post, fax or email). 

3. Effects of cancellation

If you would like to return the product(s), we will refund all payments that we received from you immediately and at the latest fourteen days from the day we received your notification of your return. For the refund we will use the same payment method which you originally used for this transaction unless we expressly agreed otherwise with you. You will not be charged any fees for this refund in any case.

4. Right of Retention

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

5. Return Shipping

You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you received the product. The deadline is met if you send back the goods before the period of 14 days has expired.

6. Costs of Return Shipping

You will have to bear the direct cost of returning the goods.

Want to know more?

Please feel free to contact me if you would like a refund or have any questions.